Kathryn Sadler is the Head of Conversation Design at TalkVia. With two decades of expertise in the world of tech, 14 of which in voice, we hear all about Kathryns’ journey and how she has seen the industry evolve to where it is today. So let’s get straight into it!

Eros is a Cognitive AI Optimization SME. He has extensive experience in the world of Conversational AI, across Linguistics, Development, Design, Architecture and much more! Eros shares his incredibly diverse journey, as well as his tips and advice to anyone looking to join this fast growing industry! Q1 — What drew you to the Conversational AI industry? Eros: Honestly…

Kristin Sanford is a Conversation Design Manager at [24]7.ai. With a technical background in developing speech applications, we hear all about Kristin made the transition from development to design. As well as what has helped her along with way! Q1 — What drew you to the Conversational AI industry? Kristin: I’ve been working in the software industry since the…

Jesús Martín is a Senior Voice User Interface (VUI) Designer at Amazon. In his earlier days, he started out in Advertising and Public Relationships. Fast forward to 2015, he fell into the world of chatbots and voice assistants. He’s now applying his deep UX and product design experience to voice…

Diana Mingels is the Senior Manager of Conversational AI at Capital One. Currently, Diana leads the engineering teams working on AI capabilities for Eno, Capital One’s Intelligent Assistant. Diana has been working in the field of NLP for an impressive 14 years and has worked for companies all over the…

Meredith Schulz is a Senior Conversation Design Manager at LivePerson. Meredith has 15 years experience working with product and engineering teams, to increase user engagement through conversational interfaces, marketing and in-product experiences. We’re super excited to hear Meredith’s personal journey into all things Conversation Design! Let’s get straight into it!

Matthew Portillo is the Conversation Design Lead at Amelia, an IPsoft company. With over 4 years experience in the world of Conversational AI, Matthew shares his valuable insights and where he sees the future of this industry going. Let’s get straight into it! Q1 — What drew you to the Conversational AI industry? Matthew: The conversational AI industry found…

Miguel Jetté is the Head of AI R&D at Rev.com. Miguel has over 20 years experience in speech recognition and machine learning. Miguel joins us to share his incredible insights into his career to date and his very own tips and advice! Let’s go! Q1 — What drew you to the Conversational AI industry? Miguel: I started my career…

Christy Torres is a freelance Conversation Designer. Christy shares her experience on how she got into Conversation Design, what resources helped her and what she enjoys most about this industry! Let’s get started. Q1 — What drew you to the Conversational AI industry? Christy: I was a freelance digital strategist who fell into conversation design through one of my…